Rental rates include basic insurance - Collision Damage Waiver (CDW), Third Party Liability and Theft Protection (TP). In the event that a rental vehicle is stolen or accidently damaged (whether the driver is at fault or not), the Insurance Excess is the maximum amount the renter is liable for.
The cost varies depending on the supplier, country and vehicle type e.g. in France the excess can range from EUR500-1,800. Additional coverage to reduce the excess is optional and can be purchased direct from the supplier when picking up your car. Alternatively, Auto Europe offers insurance at the time of booking to cover any damage and theft excess charges up to NZD5,000. It may also be included in your travel insurance, so check your policy before you leave.
Excess Refund Insurance is an optional pre-paid product offered by Auto Europe to refund the excess amount charged by the car rental supplier. It provides you with hassle free extra cover when renting a car.
For less than NZD10 per day, you will be covered for the supplier's damage and theft excess costs incurred locally. Should the local supplier charge you the excess amount on the vehicle, you may claim up to NZD5,000 through Auto Europe when you return to New Zealand.
At the time of making your car rental reservation, simply advise our consultants you would like to book your car rental with Auto Europe Excess Refund Insurance. If you are booking online, the option to purchase Auto Europe Excess Refund Insurance will appear on the last step of the booking process, just before the payment details are entered.
All cars NZD9.90 per day.
|Country||Typical supplier charges*||Auto Europe Excess Refund Insurance|
|United Kingdom||£15-30 per day reduces the excess to nil, depending on the supplier and car category.||NZD9.90 per day
Credit card billed for the excess amount
Refund from Auto Europe up to the value of NZD5,000!
|Republic of Ireland||€14-35 per day, reduces the excess to €150-500 or nil, depending on the supplier and car category.|
|France||€12-40 per day, reduces the excess to €90-1,500 or nil, depending on the supplier and car category.|
|Germany||€12-43 per day, reduces the excess to €450 or nil, depending on the supplier and car category.|
|Italy||€20-91 per day, reduces the excess to €244 or nil, depending on the supplier and car category.|
|Spain||€18-90 per day, reduces the excess to €200-400 or nil**, depending on the supplier and car category.|
|New Zealand||NZD28-45 per day, reduces the excess to NZD200-400 or nil**, depending on the supplier, car category and accident type.|
|Australia||AUD21-45 per day, reduces the excess to AUD605-1,100 or nil**, depending on the supplier, car category and accident type.|
*Depending on the supplier and car category. **Depending on the supplier, car category and accident type.
For more information about Auto Europe Excess Refund Insurance, visit the FAQ page.
Information: Please read the following carefully and seek clarification if you do not understand any points.
To Make A Claim : You must complete the following claim form and provide the documentation listed below to Auto Europe.
For further clarification on the Terms & Conditions visit the Auto Europe Excess Refund Insurance page.